Novant Health is prepared to care for you. Call your physician if you think you have the coronavirus or call 877-9NOVANT if you don’t have one.

Novel coronavirus (COVID-19)

Begin your coronavirus self-assessment

Take this screening assessment to determine your risk level and determine next steps.

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Coronavirus Assessment

Virtual care options

Options include e-visits and video visits (on-demand or scheduled).

Learn more

You'll need a MyChart account

Log in with your MyChart account to begin your virtual care visit.

Sign up for MyChart

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Call your doctor before visiting

Call your doctor before leaving home if you think you’ve been exposed to the coronavirus or have symptoms.

Please note, visitor restrictions are in effect at our clinics.

Find your doctor

Don't have a doctor?

If you don't have a primary care doctor, call our helpline to determine your next steps.

Call 877-9NOVANT

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Screening centers

Dedicated drive-up screening centers are available to help you determine if you should be tested for the coronavirus, without leaving your vehicle.
These locations are open Monday to Friday, 8 a.m. to 5 p.m.

 

Novant Health GoHealth Urgent Care locations are also open for screenings with online check-in, including on weekends.

Check this page regularly for updated locations and hours.

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Hospitals

Visitor restrictions

Out of concern for the health and well-being of our patients and to help control the spread of respiratory illnesses such as the coronavirus, Novant Health is restricting visitation for patients in our hospitals except for laboring mothers and patients who are minors (under age 18).  Read more »

When to visit the emergency room

Consider visiting the emergency room if your symptoms are severe or you have another medical emergency.

Triage tents

Triage tents are available at our emergency departments to help screen patients who may need to be tested for the coronavirus.

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Clinics

Visitor restrictions

To protect the health and safety of our patients and team members, Novant Health is limiting the number of visitors that come with patients to its ambulatory clinics:

  • Patients may only bring one visitor with them to their appointment.
  • Visitors must be 13 or older unless needing medical care.
  • Visitors must be healthy (no cough, fever or flu-like symptoms).
  • Visitors will be asked to wait in the exam room with the patient.

Please note: Additional restrictions apply at our women's health clinics and Cancer Institute clinics.

If you or a potential visitor are experiencing symptoms, call your healthcare provider before driving to the clinic.

Our goal is to protect our patients and treat our visitors and families with compassion and respect. There are unique situations that may arise that will require judgement, and we will work with these families to make their experience with us remarkable.

Masking in clinics

Our team members are wearing masks to protect our patients and our communities.

Have a fever and a cough?
A mask will be available for you to wear during your visit. Please do not take a mask if you do not have a fever or respiratory symptoms.

Essential appointments only

Novant Health has made the decision to reschedule nonessential surgeries, procedures and preventive care appointments, effective March 18. Rescheduling these appointments will minimize the risk of spreading the coronavirus and also allows us to conserve critical resources and focus care on those who need it most.

Nonessential appointments include physical and well-checkups, as well as mammograms. Clinics will contact patients if their appointments need to be rescheduled. Patients do not need to call the helpline or the clinic to change their appointment.

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More resources

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Assistance for you and your family

Search Novant Health MyCommunity for free or reduced-cost services like transportation, food assistance, job training and more.

Start your search

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Coronavirus FAQ

What is the 2019 novel coronavirus?


What are the symptoms of the coronavirus?


How is the coronavirus transmitted?


What are general prevention measures for the coronavirus?


What’s the best thing I can do to keep myself and my family safe?


Should I buy masks for myself and my family? Are facemasks recommended to prevent the coronavirus?


Is hand sanitizer effective against novel coronavirus?


Is it safe for me to seek care at Novant Health?


What should I do if I recently traveled from an area with ongoing spread of the coronavirus?


Why is Novant Health rescheduling nonessential surgeries, procedures and preventive care appointments?


How do I know what is nonessential?


What are Novant Health’s visitor restrictions?


Are Novant Health events and classes cancelled?


How do stay-at-home orders help the community?

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